Thanks to John and Tai.We recently had the pleasure of working with PlumbPro Services to address a small but persistent bathroom leak in our home. From start to finish, their service exceeded our expectations in every way.First and foremost, the team at PlumbPro Services displayed a level of professionalism that is truly commendable. They took the time to thoroughly assess our unique plumbing setup, where all pipes connected to our next-door neighbor's property, and explained the intricacies of the system before initiating any work. This upfront communication gave us confidence in their expertise and ensured that we were on the same page throughout the entire process.One of the standout qualities of PlumbPro Services was their efficiency. The team worked quickly and efficiently to resolve the issue without compromising on the quality of their work. They replaced old piping with precision and skill, leaving our bathroom in significantly better condition than before.We were equally impressed with the cleanliness of their work. The PlumbPro Services team was meticulous in ensuring that the work area was kept tidy throughout the project. They cleaned up after themselves, leaving no mess behind, which is a testament to their attention to detail.Moreover, PlumbPro Services provided us with a transparent overview of the entire process, including a breakdown of the costs involved. We found their pricing to be very reasonable, especially considering the level of professionalism and expertise they brought to the table.To top it all off, PlumbPro Services offers a one-year warranty on the work they performed. This commitment to standing behind their service gives us peace of mind and reflects their confidence in the quality of their craftsmanship.
I had a great experience with PlumbPRO, as have many of my family members before me. They were very consistent in communication, keeping me updated on when the plumber would be arriving, any delays, and even providing me a picture of those who would be assisting me with my services both in the diagnosis and the actual process. I was dealing with a broken pipeline between my neighbor and myself, which John helped diagnose. He kept me informed each step of the way of what the potential problems could be, and was very thorough in investigating before he came to the conclusion of what needed to be done. He was patient with me, as I am very clueless about plumbing, but he was able to break it down in a way I understood. Today, both John and Ty serviced myself and my neighbors in repairing our pipework. Again, they were both wonderful, communicative, and thorough in the process. They kept me updated each step of the way, and made me feel very secure that my problem was handled! Will definitely be using PlumbPro again. Thanks so much!!!
No one likes plumbing issues, particularly big ones. I'm a hands on DIY guy and rarely call for service work. PlumbPRO replaced sewer line from house to street several years ago. Perfect. Recent update to well system (from pump to tank to plumbing). Perfect. Alex, Ty, Matt/Andrea are excellent at what they do. Professionals. Adding water treatment to new system soon. I will call no one else!Highly recommended....really nice people too!
Excellent service. Great costumer service
Highly recommend! I heard about PlumbPRO through a local Facebook page and reached out because we were having issues with our sink and dishwasher draining and garbage disposal not working. We also needed a new faucet. On a Friday, George arrived promptly, assessed our sink, dishwasher and garbage disposal, told me what was going on and provided recommendations. He fixed the draining issue right then and there and showed up the following Monday to install a new sink and faucet. We love it! Thanks to George and PlumbPRO. (On a side note, their messaging service was also very helpful prior to making the appointment.)
George and Ty provided excellent service. They clearly communicated each step of the process. We are so happy with the service provided and the care they took to improve and repair our plumbing.
First time customer. Very responsive to my request. Managed appointment via text. Called to say plumber was available earlier than scheduled time that worked for us.I’d definitely recommend Plumbpro.
PlumbPRO representatives Alex and Anthony Rambo back at my house for a follow up visit. Efficient and professional as always. Both used their talents and experience to give both the good and unfortunate news…but itemized the options to rectify everything in a timely and cost effective way. 5 stars